RETURN/EXCHANGE FORM
Return / Exchange
All transactions are non-refundable. Please note that all Sale items are final and are not eligible for return or exchange.
Exchange Requirements
Exchanges are accepted within 7 days of the delivery date. To be eligible:
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Merchandise must be unworn, unwashed, and unaltered.
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All original tags must remain attached.
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Items must be returned in their original, intact packaging.
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Footwear: Must include the original shoe box in its original condition, free of postal labels. A fee will be charged if the footwear is returned without the original box or if the box is damaged.
Pereffs reserves the right to refuse an exchange request if the items show any signs of wear, misuse, or damage.
How to Process an Exchange
Shipping and handling charges are non-refundable. To initiate your exchange:
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Complete this Return/Exchange Form entirety.
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Pack your items securely and include the Return/Exchange Form.
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Ship the package prepaid and insured to the address below. We do not accept COD (Cash on Delivery) shipments.
Pereffs
Attn: Online Orders
10B Boldwin Industrial Building16 Wah Sing Street, Kwai Chung, Hong Kong
Phone: +852 2789 2177
Exchange Fulfillment
Exchanges are subject to stock availability. Please allow 1–3 business days (excluding public holidays) for order processing. We are pleased to offer free domestic shipping (Hong Kong, Macau, China, and Taiwan) for your replacement items.
Product Availability
While we strive for accuracy, Pereffs cannot guarantee that all items shown online are available for immediate delivery. We reserve the right to revise, discontinue, or cease production of any product, or to cancel an order without liability or prior notice. In the event that an ordered item is out of stock, you will be notified via email and a full refund will automatically be issued to your original payment method.
退換貨申請表
退換貨通用條款
所有交易均不可退款。請注意，所有特價商品均為最終銷售，不可退換。
換貨要求
我們接受自收貨之日起 7 天內的換貨申請。符合條件者：
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商品必須未經穿著、洗滌或改動。
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所有原始標籤必須保留。
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商品必須以原包裝完好無損地退回。
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鞋類：必須包含原廠鞋盒，且鞋盒必須保持原狀，無任何郵寄標籤。如果鞋類退回時缺少原廠鞋盒或鞋盒損壞，我們將收取費用。
如果商品有任何磨損、誤用或損壞的痕跡，Pereffs 保留拒絕換貨申請的權利。
如何辦理換貨
運費和手續費將不予退還。如需辦理換貨：
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請完整填寫此退換貨表格。
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請妥善包裝您的商品，並附上退換貨單。
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請預付運費併購買保險後將包裹寄送至以下地址。我們不接受貨到付款 (COD)。
Pereffs
收件者：線上訂單
香港葵涌華星街寶盈工業大廈10樓B室
電話：+852 2789 2177
換貨處理
換貨視庫存情況而定。訂單處理時間為1-3個工作天（公眾假期除外）。我們很高興為您提供香港、澳門、中國大陸及台灣地區（不包括公眾假期）的免費外送服務。
產品庫存
儘管我們力求準確，但Pereffs無法保證所有線上顯示的商品均可立即出貨。我們保留隨時修改、停產或停止生產任何產品，或取消訂單的權利，恕不另行通知，且不承擔任何責任。如果訂購的商品缺貨，我們將透過電子郵件通知您，並自動透過您原先的付款方式全額退款。